2327 N. CHARLES ST
BALTIMORE, MD 21218
(410) 889-8500
FutureCare Charles Village, in Baltimore, is a unit of FutureCare, a Pasadena, Maryland-based company that operates 14 nursing home facilities in Maryland, including a total of eight in the city of Baltimore. A for-profit organization, it maintains 109 certified beds. Its service offerings include rehabilitation for stroke, cardiac, and orthopedic cases; surgery recovery; and speech therapy. It also provides long-term care and treatment for a range of related conditions. FutureCare has managed and operated this facility since 2005.
Our nursing abuse and neglect lawyers know FutureCare well. In a 2016 landmark appellate case, FutureCare tried to argue that our client could not bring a wrongful death claim in Baltimore County Circuit Court because our client's deceased mother signed an arbitration agreement. Thankfully, the Maryland Court of Appeals rejected this argument, and the lawsuit is back on track.
With so many facilities so close together in Baltimore, these facilities compete with each other. If you were bent on a FutureCare facility (although it is hard to imagine why) this would probably not be your top choice. The keepers of this establishment would differentiate it by its "ornate space, with marble fireplaces and chandeliers." But its Medicare scores are middling. If you're looking for a nursing home, you could do better (and you could do worse).
Law of AveragesWith a total of 102 residents at the last official count, FutureCare Charles Village is just below the Maryland state average (107.5 residents) and a bit above the national average (86.2 residents): that is, it was right about in the middle.
The last standard Medicare inspection (July 2015) gave this facility an overall rating of 3 stars - average. Medicare also rated it average for its health inspection and its staffing. On fire safety, this facility was - average. FutureCare Charles Village almost seems to follow the law of averages.
The latest standard health inspection did cite this FutureCare facility for a total of 15 deficiencies - higher than the 11.4 average for Maryland and twice as high as the 7.1 average nationally. (Seven of this facility's 15 deficiencies were for quality of care.) Nonetheless, FutureCare Charles Village got three stars on the health inspection.
It also got three stars on staffing. In terms of total nursing hours per resident per day, this facility fell right in between the Maryland and national averages.
This facility got a 4-star rating on RN staffing, although its RNs spent about 20-30 minutes less time daily per resident than the Maryland and U.S. averages. It also was lower than the state and U.S. averages on residents' daily time with certified nursing assistants and physical therapists, and it was significantly lower than average in terms of time spent by LPNs and LVNs (licensed practical nurses, licensed vocational nurses). In getting an overall 3-star rating for staffing, it may have gotten the benefit of the doubt.
Ups and DownsThis FutureCare facility broke out of the "average" mold with a 4-star (above average) rating for quality measures.
In quality measures for long-stay residents, this facility beat the state and national averages in 10 of 15 categories, but it did have a few especially negative metrics.
It did especially well with respect to urinary tract infections (less than two-thirds as many as the Maryland and U.S. averages); falls with injury (one-third as many as the state and U.S. averages); and the use of physical restraints (a perfect zero percent). It also resorted less often than average to ongoing catheterization, antianxiety meds, and antipsychotic meds. Its long-term residents were less likely than average to report having pain, but more likely to receive flu and pneumonia vaccinations.
This facility was a bit below average in maintaining long-stay residents' healthy weight levels, their mobility, and their independence in conducting daily activities. The incidence of pressure ulcers among these residents was higher than average. FutureCare Charles Village was notably less successful in maintaining long-stay residents' continence (72.5 percent had bowel or bladder control failure, versus 58.5 percent for Maryland and 46.8 percent nationally). And the depression rate among its long-stay residents (10.8 percent) was twice the national average (5.4 percent) and more than twice the Maryland average (4.7 percent).
FutureCare Charles Village did have a complaint inspection in February 2016, but it concerned only a single complaint, concerning a relatively innocuous bookkeeping matter. This facility has had no federal fines or payment denials in the past three years.
FutureCare Charles Village CompetitorsFutureCare Charles Village is one of four FutureCare facilities within a few miles of each other Baltimore. Being so close, and all part of the same company, they nonetheless have notable differences in their Medicare ratings. Let's take a look at them.
Charles Village and the other FutureCare facilities in Baltimore compete in very proximity with some of the best nursing homes in the nation (5-star Maria Health Care Center) and some of the worst (mostly 1-star Long Green Center).
Has a nursing home made a mistake that cost someone you love dearly? We can help navigate Baltimore's legal system and fight for justice and compensation. Our legal system and a Baltimore jury will hold a responsible nursing home accountable if the nursing home does not make the settlement offer that it should. But before you get that far, you need to fight. Call our nursing home attorneys at Miller & Zois today at (800) 553-8082 or get a FREE no obligation case review.
Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.
Shows if the nursing home participates in the Medicare, Medicaid, or both.
| Star Rating Summary | ||
| Overall Rating | Above Average | |
| Health Inspection Medicare assigns the star rating based on a nursing home's weighted score from recent health inspections. More stars means fewer health risks | Above Average | |
| Staffing Medicare assigns the star rating based on the nursing home's staffing hours for Registered Nurses (RNs), Licensed Practice Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Nurse aides. More stars means a better level of staffing per nursing home resident | Above Average | |
| RN Staffing | Above Average | |
| Quality Measures Medicare assigns the star rating based on data from a select set of clinical data measures. More stars means better quality of care | Above Average |
| Description | Future Care Charles Village | Maryland Average |
| Percent of short-stay residents who self-report moderate to severe pain Lower percentages are better. | 17.7% | 10.4% |
| Percentage of SNF residents with pressure ulcers that are new or worsened Lower percentages are better. | 2.9% | Not Available |
| Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine Higher percentages are better. | 93.4% | 85.3% |
| Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine Higher percentages are better. | 92.3% | 84.0% |
| Percentage of short-stay residents who got antipsychotic medication for the first time Lower percentages are better. | 1.5% | 1.7% |
| Description | Future Care Charles Village | Maryland Average |
| Percent of long-stay residents experiencing one or more falls with major injury Lower percentages are better. | 3.1% | 2.7% |
| Percent of long-stay residents with a urinary tract infection Lower percentages are better. | 2.8% | 2.5% |
| Percent of long-stay residents who self-report moderate to severe pain Lower percentages are better. | 1.0% | 5.4% |
| Percent of long-stay high-risk residents with pressure ulcers Lower percentages are better. | 13.0% | 8.8% |
| Percent of long-stay low-risk residents who lose control of their bowels or bladder Lower percentages are better. | 76.1% | 62.3% |
| Percent of long-stay residents who have or had a catheter inserted and left in their bladder Lower percentages are better. | 1.9% | 1.7% |
| Percent of long-stay residents who were physically restrained Lower percentages are better. | 0.0% | 0.2% |
| Percentage of long-stay residents whose ability to move independently worsened Lower percentages are better. | 27.2% | 22.5% |
| Percent of long-stay residents whose need for help with daily activities has increased Lower percentages are better. | 18.2% | 18.0% |
| Percent of long-stay residents who lose too much weight Lower percentages are better. | 3.3% | 5.8% |
| Percent of long-stay residents who have depressive symptoms Lower percentages are better. | 4.1% | 3.9% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication Lower percentages are better. | 15.5% | 16.2% |
| Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine Higher percentages are better. | 98.8% | 96.7% |
| Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine Higher percentages are better. | 99.0% | 94.1% |
| Percent of long-stay residents who received an antipsychotic medication Lower percentages are better. | 13.9% | 12.4% |
Date of standard health inspection:09/15/2017
Total number of health deficiencies:9
Average number of health deficiencies in Maryland:14.9